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SALON & SPA POLICIES

Retail Product

Hair Republic Beauty Lounge stands by all our hair and skin care lines. We aim to find the best hair and skin care for your needs. No refunds on products. Lightly or unused products may be exchanged within 30 days of purchase when accompanied by original receipt. Defective products or hair tools may be returned for full refund or replacement within 30 days of purchase when accompanied by original receipt.

Service Redo Policy

We offer 100% guarantee on all our services. No refunds on services. However, you may receive a complimentary redo appointment at any time within the first two (2) weeks for most services. Manicures and pedicures are subject to redo within one (1) week of service. Due to the nature of some services, this guarantee may vary. Due to the delicate nature and necessary home care of salon professional grade colour, hair extensions and lash extensions, we guarantee them for 48 hours after leaving Hair Republic Beauty Lounge.

Bang Trim/Clean Up Appointments

Hair Republic Beauty Lounge offers one (1) complimentary bang trim or clean-up service between cuts. Subsequent bang trim/clean up services will be subject to a fee.

Appointments and Cancellation Policies

Treatment times and services you select are reserved especially for you. A 24hr cancellation notice (48hr for spa packages) is required or a 50% cancellation fee will be imposed. Hair Republic Beauty Lounge reserves the right to cancel any non-confirmed appointments at any time. If you have not shown up for an appointment, future bookings will have to be secured with a credit card.

Check-in Procedure

To provide you with the maximum benefits and enjoyment from your treatments, please arrive at least 15 minutes early. Your punctuality is appreciated. As we must consider all of our clients, you may be required to limit the time or relinquish your scheduled treatment if you arrive late.

Hair Republic Byward
7 Clarence St.
Ottawa ON K1N 5P9
613.695.0785
HOURS OF OPERATION
Tuesday - Friday
11am - 7pm
Saturday
9am - 6pm

Closed Sunday and Monday.

 

 

 

 

 

Hair Republic Beauty Lounge
1093-1095 Bank St.
Ottawa ON K1S 3X4
613.695.0789
HOURS OF OPERATION
Monday - Friday
9am - 8pm
Saturday
9am - 6pm
Sunday
10am - 6pm

OPEN Sunday and Monday.

Hair Republic Rideau
73 Rideau Street,
Ottawa, Ontario, K1N 5W8
613.695.0782
HOURS OF OPERATION
Tuesday - Saturday
10am - 7pm

Closed Sunday and Monday.

 

 

 

 

 

HR Lounge
282 Sunnyside
Ottawa ON K1S 0R8
613.695.0789
HOURS OF OPERATION
Tuesday - Friday
11am - 7pm
Saturday
10am - 6pm

Closed Sunday and Monday.